Terms of service

Terms of Service

Last updated: November 12, 2026

Who operates this website

oraluce-us.com is operated by Chongqing LittleJungle Network Technology Co.,Ltd. In these terms, “we”, “us” and “our” refer to that company. These terms describe the use of this website and purchases made directly through its checkout, together with the policies and order information made available to you before purchase. Mandatory consumer rights take priority over any inconsistent term.

Using the website and placing orders

Use this website lawfully. When placing an order, provide accurate information needed to process and deliver it, and use a payment method you are authorized to use. Product options, quantities, prices and the total payable should be reviewed before submitting payment. Available payment methods are displayed at checkout.

An order confirmation records the details of the order we received. If a stock, payment, pricing or other material issue affects your order, we will contact you with the available options under applicable law. We will not require an additional payment without your agreement, or substitute a materially different item without your consent.

Product information and prices

Product pages describe the available item and its selected options. Please check the bulb base, voltage, dimensions, pack size and other relevant specifications for the option you select. Use products in accordance with the instructions supplied with them.

Website prices are displayed in U.S. dollars unless a different currency is expressly shown. The final order total, including any applicable taxes and shipping charges, is displayed before payment. If a material listing error is identified, we will explain the available options in accordance with applicable law. Correcting website information does not remove rights that already apply to a purchase.

Shipping, tracking and delays

Website orders are fulfilled from Somerset, New Jersey. We do not ship to Alaska or Hawaii. Shipping to all other U.S. destinations served by this website is free. Available destinations and shipping options are shown before payment. See our Shipping Policy for the current shipping information.

Tracking information is scheduled for the day after your order is placed. This means the issue of tracking information; it is not a promise of next-day carrier acceptance or next-day delivery. Transit depends on the carrier and destination. We will communicate relevant shipment information and any material delay. If we cannot ship within the applicable promised period or legal deadline, we will provide the delay or cancellation options and refunds required by law.

Cancellations, returns and refunds

You may request cancellation before the parcel is handed to the carrier. Our Returns and Refunds Policy explains the voluntary return-request window of 7 calendar days after delivery, the unused-item and original-packaging conditions for non-quality returns, return shipping responsibility and our refund process.

The 7-day voluntary window does not limit nonwaivable rights or remedies for defective, damaged, incorrectly supplied, delayed or undelivered goods. We do not charge a restocking fee. Any shorter refund deadline required by law takes precedence over a normal return-processing period.

Amazon and other external websites

Some product pages contain an optional link to Amazon. If you follow that link and place an order on Amazon, that purchase is made through Amazon and is separate from an order placed through this website. The selected Amazon listing, checkout and applicable marketplace or seller terms govern that transaction. Use the order-support and return process for the place where you made the purchase. An external link does not make an Amazon order a website order.

Privacy and contact

Read our Privacy Policy for information about how personal data is handled. For website order or service questions, use our contact form. The New Jersey warehouse address is used for fulfillment and authorized returns; send a return there only when our return instructions authorize it.

Consumer rights and updates

Nothing in these terms limits any consumer right, statutory warranty, refund right or remedy that cannot lawfully be limited. Nothing requires you to give up a lawful complaint, payment dispute or other remedy available under applicable law.

We may update website information and these terms for future use and future purchases. Changes do not retroactively reduce rights that apply to an existing order. If a provision cannot lawfully apply, it is applied only to the extent permitted, without limiting the mandatory rights that apply to you.